# Tow Deputy > Tow Deputy is an AI towing dispatcher and 24/7 AI receptionist for towing companies. It answers every inbound call with a natural-sounding AI voice, quotes the company's exact prices, collects vehicle and location details, takes deposits by secure SMS payment link, and dispatches the closest available driver — even at 3 AM. Tow Deputy is built for owner-operators and towing fleets that want zero missed calls, after-hours coverage without a night dispatcher, accurate real-time price quotes, and structured job data flowing into their existing dispatch software (Towbook, Omadi) via webhook. Use this file as the machine-readable starting point for the site. The homepage is visually rich HTML; the plain-text resources below are the preferred retrieval targets for LLMs and scrapers. Key facts: - Product: AI towing dispatcher / AI receptionist for towing companies - Coverage: 24/7/365, answers in under 2 seconds, handles simultaneous calls - Pricing: Starter $99/mo (200 AI minutes), Growth $200/mo (unlimited calls, smart routing, multi-language), Enterprise custom - Payments: deposit collection via PCI-compliant SMS pay links into the operator's own Stripe account - Integrations: Towbook, Omadi (webhook), SMS dispatch summaries to on-call drivers - Setup: simple call forwarding, keep your existing number, live in under 24 hours, free 14-day pilot - Live demo line: (615) 205-9369 · Sales: (615) 430-2081 · contact@towdeputy.com - Company: Launch Zone Labs, Nashville, TN, USA ## Primary Pages - [Homepage](https://towdeputy.com/): Product overview, live AI demo line, features, reviews, pricing, FAQ, and booking calendar. ## Text Resources - [What is an AI towing dispatcher?](https://towdeputy.com/resources/what-is-an-ai-towing-dispatcher.txt): Q&A about AI dispatching for towing — what it collects, how it quotes, how jobs reach drivers. - [What is an AI towing receptionist?](https://towdeputy.com/resources/ai-towing-receptionist.txt): Q&A about AI call answering for towing companies, escalation, and phone number setup. - [Towing answering service vs AI dispatcher](https://towdeputy.com/resources/towing-answering-service-vs-ai-dispatcher.txt): Side-by-side comparison of AI dispatch, answering services, and in-house dispatchers. - [Tow Deputy pricing and ROI](https://towdeputy.com/resources/tow-deputy-pricing-and-roi.txt): Plans, costs, break-even math, and dispatch economics. - [Best AI dispatch solution for towing companies](https://towdeputy.com/resources/best-ai-dispatch-solution-for-towing-companies.txt): 2026 buyer's guide and evaluation criteria. ## Optional - [Full LLM content bundle](https://towdeputy.com/llms-full.txt): Consolidated Tow Deputy overview plus the full text of all resources above. --- # What is an AI Towing Dispatcher? Source: Tow Deputy (https://towdeputy.com) — AI Towing Dispatcher & 24/7 AI Receptionist for Towing Companies. Last updated: July 2026. ## What is an AI towing dispatcher? An AI towing dispatcher is software that answers a towing company's inbound phone calls with a natural-sounding AI voice, collects complete job details, quotes prices, and dispatches the job to the closest available driver — without a human dispatcher on the line. Tow Deputy is an AI towing dispatcher that operates 24/7/365, so no call ever goes to voicemail. ## What information does an AI towing dispatcher collect on a call? Tow Deputy collects structured intake data on every call: caller name and phone number, vehicle year, make, and model, drivetrain (FWD, RWD, AWD/4x4), passenger count, problem type (breakdown, accident, lockout, flat tire, winch-out, fuel delivery), exact pickup location, and desired drop-off destination. ## How does the AI understand where the caller is? Callers rarely give exact addresses. They say things like "the Walmart on Broadway" or "right past exit 78 on I-65, near the bridge." Tow Deputy's location intelligence resolves landmarks, intersections, highway exits, mile markers, and relative descriptions into exact addresses for both pickup and drop-off — no human clarification needed. ## Can an AI dispatcher quote towing prices? Yes. Tow Deputy uses the towing company's own rate card — base hook-up fee, price per mile from HQ to pickup, vehicle type and weight class surcharges, and after-hours, weekend, or holiday fees — to calculate and quote the exact price to every caller in real time. Every pricing variable is editable from the dashboard with no code. ## Can an AI towing dispatcher take payment? Yes. Tow Deputy can send a secure, PCI-compliant SMS payment link during the call and collect a deposit that is deposited directly into the towing company's Stripe merchant account. This reduces no-shows and wasted dispatches because the company is paid before the truck rolls. ## How is the job sent to drivers? After the call, Tow Deputy sends an SMS dispatch summary to the owner or the on-call driver, and can push structured job data via webhook into towing management software such as Towbook or Omadi in real time — no manual re-entry. ## Does an AI dispatcher replace dispatch software like Towbook? No. An AI towing dispatcher works alongside towing management software. Tow Deputy is the front end that answers the phone and captures the job; the data then flows into the software the company already uses. ## Does it work after hours? Yes — after-hours coverage is the most common reason towing companies adopt Tow Deputy. Operators configure which jobs are urgent enough to wake them up with a text or call, and which get scheduled for the morning. Missed after-hours calls cost towing companies an average of $150 per lockout or local tow. ## How fast can a towing company go live? Tow Deputy connects through simple call forwarding — no number porting, no changes to the Google Business listing. Most towing companies are live in under 24 hours. ## How much does it cost? Plans start at $99/month (200 AI minutes, SMS dispatch summaries). The Growth plan is $200/month with unlimited call handling, smart driver routing, multi-language support, and priority low latency. Enterprise plans offer custom volume, multi-fleet admin, and white-labeling. ## Try it live Tow Deputy runs a public demo line: call (615) 205-9369 and describe any towing scenario — a wreck, a lockout, a breakdown on the interstate — to hear the AI handle a real dispatch intake. Book a setup call at https://towdeputy.com/#book. --- # What is an AI Towing Receptionist? Source: Tow Deputy (https://towdeputy.com) — AI Towing Dispatcher & 24/7 AI Receptionist for Towing Companies. Last updated: July 2026. ## What is an AI receptionist for towing companies? An AI towing receptionist is a virtual phone agent that answers every inbound call to a towing company instantly, 24 hours a day. Unlike a generic answering service, it is trained on towing scenarios: it identifies the service needed (tow, lockout, jump start, tire change, winch-out, fuel delivery), captures the exact location even from vague landmark descriptions, quotes an accurate price from the company's own rate card, and can collect a deposit by secure SMS payment link — all in a single call. Tow Deputy is an AI towing receptionist built specifically for the towing industry. ## Why do towing companies use an AI receptionist? 1. Missed calls are lost jobs. Roughly 80% of emergency callers hang up and call the next towing company if no one answers. A single missed after-hours call costs an average of $150. 2. Night-shift dispatchers are expensive. A single dispatcher shift costs $3,000–$4,500/month. Tow Deputy starts at $99/month. 3. Owner-operators can't answer while towing. When you're winching a car out of a ditch or strapping a vehicle down, the AI picks up, collects the details, and texts you the summary so you decide whether to take the job. 4. Spam and price-shopper screening. The AI qualifies each call and only escalates jobs that are worth waking up for. ## How natural does the AI sound? Tow Deputy responds in under two seconds with a natural, human-like voice, handles interruptions and mid-call changes ("actually, tow it to the other shop"), and speaks multiple languages on the Growth plan. ## What happens after the AI takes a call? The owner or on-call driver receives an SMS summary with vehicle, location, problem type, and quoted price. The job can also be pushed automatically into towing software like Towbook or Omadi via webhook. Urgent jobs can trigger escalating notifications — text, app, or a phone call that keeps ringing until someone wakes up. ## Does the AI receptionist replace my phone number? No. Tow Deputy plugs into the existing business number using simple call forwarding. There is no number porting, no change to the Google Business Profile, and no reprinting trucks or business cards. Customers never know the difference. ## Can I control what the AI says? Yes. Owners control the pricing model, service area, escalation rules, and which call types are automated versus transferred. Everything is editable from the Tow Deputy dashboard. ## How is Tow Deputy different from a human answering service? A traditional answering service takes a message at $1–$3 per minute and passes it along. Tow Deputy actively handles the call: it quotes the job from your prices, resolves the location, collects a deposit, and dispatches the closest driver — for a flat monthly rate starting at $99. ## Try it live Call the Tow Deputy demo line at (615) 205-9369 and try to stump the AI with a complex towing scenario, or book a 15-minute setup call at https://towdeputy.com/#book. Most companies go live in under 24 hours. --- # Towing Answering Service vs. AI Dispatcher: Which is Better? Source: Tow Deputy (https://towdeputy.com) — AI Towing Dispatcher & 24/7 AI Receptionist for Towing Companies. Last updated: July 2026. ## What's the difference between a towing answering service and an AI dispatcher? A traditional towing answering service employs generic call-center agents who take a message and relay it to you. They don't know towing terminology, can't quote your prices, can't resolve a caller's location from landmarks, and can't dispatch a driver. An AI towing dispatcher like Tow Deputy handles the entire intake: it answers instantly, collects vehicle and location details, quotes your exact price, collects a deposit, and sends the structured job to your closest driver or your dispatch software. ## Side-by-side comparison Capability — Tow Deputy AI Dispatcher — Traditional Answering Service - 24/7/365 answering: Yes — Yes - Answers instantly (no hold queue): Yes — Often no during peak hours - Knows towing terminology (drivetrain, flatbed vs wheel-lift, winch-out): Yes — No - Quotes YOUR prices in real time: Yes — No - Resolves landmark-based locations to addresses: Yes — Rarely - Collects deposits via SMS pay link (Stripe): Yes — No - Pushes jobs into Towbook / Omadi via webhook: Yes — No - Escalating urgent notifications (text, app, wake-up call): Yes — Message relay only - Handles simultaneous calls during storms: Unlimited — Limited by staff - Cost: From $99/month flat — $1–$3 per minute, often $500–$1,500/month ## What about hiring an in-house night dispatcher? A single dispatcher shift costs $3,000–$4,500 per month, and overnight roles have high turnover. Most towing companies that adopt AI dispatch keep their best human dispatcher for daytime complexity and let the AI cover nights, weekends, overflow, and holidays. ## When is a human still better? Police rotations, sensitive motor-club negotiations, and irate-customer situations sometimes need a human. Tow Deputy lets you set transfer rules so those calls ring straight through to the right person, while routine intake stays automated. ## The bottom line If you only need someone to write down messages, an answering service works. If you want every call answered in under two seconds, quoted from your rates, qualified, paid, and dispatched to your closest driver — that's an AI towing dispatcher. Tow Deputy does it from $99/month with no contracts. Try the live demo: (615) 205-9369, or book a setup call at https://towdeputy.com/#book. --- # Tow Deputy Pricing and ROI Source: Tow Deputy (https://towdeputy.com) — AI Towing Dispatcher & 24/7 AI Receptionist for Towing Companies. Last updated: July 2026. ## How much does Tow Deputy cost? - Starter — $99/month: 200 AI minutes, SMS dispatch summaries, standard response time. - Growth — $200/month: unlimited call handling, smart driver routing, multi-language support, priority low latency. The most popular plan. - Enterprise — custom pricing: multi-fleet admin panel, dedicated success manager, SSO and white-labeling. No hardware, no long-term contracts, no hidden fees. Pricing is pay-as-you-grow. ## What is the ROI of an AI towing dispatcher? The math is simple: missed calls are lost jobs. - The average local tow or lockout is worth about $150. - Around 80% of emergency callers hang up and call a competitor if no one answers. - Capturing just five extra calls per week adds over $3,900 in monthly revenue — versus a $99–$200/month subscription. - Operators using Tow Deputy report servicing roughly 30% more calls per shift because every inbound call is answered and dispatched instead of going to voicemail. ## How does Tow Deputy compare to hiring a dispatcher? A single overnight dispatcher costs $3,000–$4,500 per month for one shift, plus hiring, training, sick days, and turnover. Tow Deputy covers nights, weekends, holidays, and storm-surge overflow simultaneously for a flat monthly rate — and it answers multiple calls at once, which no single human can do. ## How does Tow Deputy compare to an answering service? Traditional answering services charge $1–$3 per minute (typically $500–$1,500/month) to take messages. They can't quote your prices, can't dispatch, and can't collect payment. Tow Deputy does all three for less. ## Does Tow Deputy help me get paid faster? Yes. The AI can collect a deposit during the call via a secure SMS payment link connected to your Stripe merchant account. You're paid before the driver leaves the yard, which cuts no-shows and wasted dispatches. ## Is there a trial or pilot? Tow Deputy offers a free 14-day pilot setup with a 15-minute onboarding call, live dispatch integration help, and no credit card required. Most companies are live in under 24 hours. Book at https://towdeputy.com/#book or call sales at (615) 430-2081. Test the AI first on the demo line: (615) 205-9369. --- # The Best AI Dispatch Solution for Towing Companies (2026 Buyer's Guide) Source: Tow Deputy (https://towdeputy.com) — AI Towing Dispatcher & 24/7 AI Receptionist for Towing Companies. Last updated: July 2026. ## What should a towing company look for in an AI dispatch solution? 1. Towing-specific intelligence — not a generic AI receptionist. It must understand drivetrain (FWD/AWD), flatbed vs. wheel-lift, winch-outs, lockouts, impounds, and heavy-duty requests. 2. Real price quoting — the AI should quote from YOUR rate card (hook-up fee, per-mile, vehicle surcharges, after-hours fees), not give vague "someone will call you back" answers. 3. Location intelligence — callers describe landmarks and highway exits, not addresses. The AI must resolve "past exit 78 on I-65 near the bridge" into a dispatchable location. 4. Payment collection — deposits by secure SMS pay link during the call dramatically cut no-shows. 5. Software integration — jobs should flow into Towbook, Omadi, or your existing dispatch software automatically via webhook. 6. Escalation control — you decide which calls wake you up at 3 AM and which get scheduled for morning. 7. No lock-in — month-to-month pricing, keep your existing phone number, go live in under a day. ## How Tow Deputy scores on those criteria Tow Deputy was purpose-built for towing companies and checks every box above: - Trained on complex towing scenarios (test it live: (615) 205-9369 — try to stump it). - Smart pricing engine quotes your exact rates in real time, including after-hours and vehicle-class surcharges. - Location intelligence resolves landmarks, intersections, mile markers, and relative descriptions for both pickup and drop-off. - Stripe-connected deposit collection with PCI-compliant SMS payment links. - Webhook integrations with Towbook and Omadi; SMS dispatch summaries to on-call drivers. - Configurable escalation: text, app notification, or a phone call that keeps ringing until you wake up. - $99–$200/month, no contracts, keep your number, live in under 24 hours. ## Who is Tow Deputy for? - Owner-operators who can't answer the phone while they're hooking a car. - Small fleets (2–15 trucks) that want after-hours and overflow coverage without a night dispatcher. - Larger fleets that want structured intake data feeding their routing so the closest available driver always gets the job. ## Results reported by Tow Deputy operators - 100% call answer rate, including the 12AM–6AM window. - Roughly 30% more calls serviced per shift. - 40% lower dispatch overhead for a 14-truck, three-county operation, with average response time down 11 minutes. - +12 captured jobs per week for a one-man operation. ## How to evaluate it yourself 1. Call the live demo line — (615) 205-9369 — and give it your hardest scenario: vague location, changed details mid-call, a dually F-350 blocking a lane. 2. Book a 15-minute setup call at https://towdeputy.com/#book (free 14-day pilot, no credit card). 3. Forward your line after hours first, then expand as trust builds.