Solutions

AI Towing Dispatch and 24/7 Answering, Mapped to How You Run

Tow Deputy is an AI towing dispatcher and receptionist. It answers in under two seconds, quotes your rate card, and texts a finished job. Pick the page that matches the problem — nights, overflow, one truck, or a small fleet.

What these pages are for

Tow Deputy is one product. The pages below are eight ways operators search for it. AI towing dispatch is quote, book, and driver alert; the AI towing receptionist is triage and the front desk. Starter is $99/mo with a 14-day free trial. According to TheKeyBot's 2026 research, 85% of emergency callers will not leave a voicemail.

All eight solutions

AI Towing Dispatch

AI towing dispatch answers every call in under two seconds, quotes your rate card, and texts a finished job. Starter is $99 a month. Towbook and Omadi handoff is SMS plus the dashboard; native two-way sync is not built yet.

AI Towing Receptionist

An AI receptionist for towing companies answers like a trained front desk: triage, location, price, and deposit. It is the phone half of dispatch, not a callback note. A human answering service still wins on distressed callers and motor-club negotiation.

Towing Answering Service

A towing answering service should book a priced job, not leave a message. Tow Deputy quotes your rates, handles simultaneous calls, and bills a flat $99 a month instead of per-minute fees that jump on busy Friday nights and holidays.

After-Hours Coverage

After-hours towing answering covers nights, weekends, and holidays you cannot staff. Night-Time Alerts let you choose which jobs wake you. Forward after hours only, quote night surcharges from your rate card, and stop midnight calls from hitting voicemail.

Roadside Assistance

Roadside assistance answering takes lockouts, jump starts, tire changes, and winch-outs, each at its own rate. The AI triages tow versus roadside, quotes the flat, and texts the job. It is for cash roadside work, not motor-club rate negotiation.

Owner-Operators

For one-truck owner-operators who cannot answer while winching or strapping. Keep your number, go live in under 24 hours, and get an SMS summary so you decide. Starter at $99 a month is built for a single operator.

Small Fleets

For two-to-ten truck fleets that need structured intake so the closest equipped driver can roll. Every driver gets the web app. Growth at $199 a month adds Smart Deposits. Works alongside Towbook or Omadi via SMS and dashboard handoff.

Motor Club & Agero

If Agero or another motor club fills your calendar, your cash line is the one that rings out. Tow Deputy answers that retail number 24/7 and quotes your rates. It does not accept club dispatches. Not affiliated with Agero.

Who each page is for

Use this matrix if you already know the shop. Then read the page, check Tow Deputy pricing, and call the live demo before you forward.

If you run… Start here
One truck, and you drive itAI dispatcher for owner-operators
2–10 trucksAI dispatch for small towing fleets
Nights, weekends, or holidays uncoveredAfter-hours towing answering
Mostly lockouts, jumps, tires, winch-outsRoadside assistance answering
A human answering service you have outgrownTowing answering service
The full quote-and-dispatch storyAI towing dispatch software
Front-desk triage and FAQsAI towing receptionist
Club work plus a public cash lineMotor club and Agero

Staffing math: the tow truck dispatcher guide. Features: Smart Pricing Engine, Night-Time Alerts, Deposit Collection. Versus live agents: Tow Deputy vs answering services.

Solutions FAQs

What is the difference between AI towing dispatch and an AI receptionist?

They are the same Tow Deputy agent, described from two sides of the call. Dispatch is the job path: intake, quote, book, and driver alert. Reception is the front-desk path: triage, FAQs, and who gets a person. Most shops start on one page and use both once the phone is forwarded.

How much does Tow Deputy cost?

Starter is $99/mo with 290 calls and a 14-day free trial. Growth is $199/mo with 590 calls and Smart Deposits. Extra calls are $0.30 each or $30 per 100. There is no unpaid plan and no hardware. Single operators usually start on Starter; small fleets usually pick Growth.

Does Tow Deputy work with Towbook or Omadi?

Tow Deputy works alongside Towbook, Omadi, and other dispatch software today through SMS and dashboard handoff. You enter the job manually. Native two-way sync is on the roadmap and is not built yet. Do not expect the call to create a Towbook or Omadi ticket by itself.

Who is Tow Deputy built for?

One-truck owner-operators, 2–10 truck fleets, and roadside-only shops that want every cash call answered. It is weaker on live motor-club negotiation and police-rotation politics. Those stay with a person. Trusted by 100+ towing and roadside operators, with a live demo line you can call before you forward anything.

Hear the agent, then pick a plan

Start a 14-day free trial on Starter at $99/mo, or call the live demo.