Company

Built in Nashville for Towing Operators

Tow Deputy is an AI towing dispatcher and 24/7 receptionist built by Launch Zone Labs in Nashville, Tennessee. The product answers tow and roadside calls, quotes your rate card, and texts a finished job to the truck — it is not a generic receptionist with a wrecker sticker on it.

Who builds Tow Deputy

Launch Zone Labs builds Tow Deputy from Nashville, TN 37201. The towdeputy.com domain has been live since May 2026. Sales and support share one inbox — contact@towdeputy.com — and one sales line, (615) 430-2081. There is no separate “AI lab” brand on the product. If you talk to a person about setup, you are talking to the company that ships the software.

We publish public pricing from $99/mo, a 14-day free trial on Starter and Growth, and a live demo line you can call without booking a meeting. That is on purpose. Towing owners compare tools the same way they compare wreckers: what does it cost, what does it actually do on a 2 a.m. lockout, and how fast can I try it.

Why this is towing-only

A dentist’s receptionist and a tow dispatcher do not ask the same questions. A tow call needs year, make, model, drivetrain, keys, whether the car is blocking a lane, and a pickup that might be “the Walmart on Broadway” instead of a street number. Then it needs a price from your card — hook-up, per-mile, zone fees, night surcharge — not a promise that someone will call back.

Tow Deputy is built around that intake. The AI towing dispatcher and the AI towing receptionist are the same voice doing two jobs: answer the phone like a front desk, and hand the truck a job it can run. Location Intelligence is there because landmarks and exits are how stranded drivers talk. Smart Pricing Engine is there because a vague range loses the shopper. Deposit Collection is there because a 3 a.m. no-show still costs a roll.

The demo line is a real agent

Call (615) 205-9369 and you are talking to a live Tow Deputy agent configured as a Nashville tow company — not a recording and not a sales script. Give it a landmark. Change the vehicle mid-call. Ask for a price. That is the same stack a shop gets after onboarding, which is why we tell operators to beat on it before they forward their Google number. The demo page has six scripts if you want a structured test.

What we will not oversell

Tow Deputy works alongside Towbook, Omadi, and any dispatch software today via SMS and dashboard handoff. You enter the job in your system. Native two-way sync is on the roadmap and is not built yet. We would rather say that on the integrations page than imply the AI “pushes into” Towbook. Same honesty on the phone: distressed or complex calls escalate to a person. Motor-club negotiation is still a human job.

Operators already using the product have said it in their own words. Anthony G. at Gorillas Towing is a one-man shop who used to lose calls while winching. Eric A. at Ayalas Towing runs 14 trucks and cut dispatch overhead after intake started feeding routing. Jay D. at J&J Towing & Recovery set it for the 12 AM–6 AM window so only confirmed jobs wake him. Those three quotes are the proof we publish. We do not invent customers to fill a grid.

“I'm a one-man operation. I drive the truck. When I'm winching a car out of a ditch or strapping a vehicle down, I can't answer the phone if a call comes in. Before Tow Deputy, those calls just went to voicemail and I'd lose the job. Now the AI picks up, gets all the details, and texts me the summary. I just glance at my phone and decide if I can take it.”

— Anthony G., Owner-Operator, Gorillas Towing. Badge published on the site: +12 jobs/week. Read the Gorillas Towing case study.

How to reach the company

Humans reply within one business day. The AI answers 24/7. Book setup on the contact page, start a trial, or call the demo line. The missed-call ROI calculator uses the same published numbers, including the $48,447 dispatcher salary on Salary.com.

About Tow Deputy FAQs

Who makes Tow Deputy?

Tow Deputy is built by Launch Zone Labs in Nashville, Tennessee. The product is towing-only software — an AI dispatcher and receptionist — not a generic phone bot with a wrecker skin. The public site has been live since May 2026. Sales and support share [email protected] and (615) 430-2081.

Is the demo line a recording?

No. (615) 205-9369 is a live Tow Deputy agent configured as a Nashville tow company. It quotes, asks for year-make-model and drivetrain, and tries to resolve landmarks the same way it would on a paying account. Call it before you forward your shop number.

Talk to the people who built it

Start a 14-day trial on Starter or Growth, or book a 30-minute setup. The demo line is open now.