The #1 AI Towing Dispatcher. Stop Missing Calls 24/7.
Automate your dispatching with Tow Deputy — the AI towing receptionist that answers every call, quotes your exact prices, collects vehicle & location details, and dispatches your closest driver — even at 3 AM.
"Yeah, uh, I'm broke down next to exit 78 on I-65... I think right past the exit sign & bridge? I got a dually F-350 loaded with equipment, and it's making a grinding noise. I can't move it. There's 5 lanes and I'm blocking the left lane."
— TRY SAYING THIS TO THE AI
What Sets Us Apart
Not Just Another Answering Service.
A fully intelligent AI dispatcher that handles pricing, payments, and pinpoint locations — all on a single phone call.
01
Smart Pricing Engine
Your Prices. Your Rules. Quoted Instantly by AI.
Configure every variable that affects your tow pricing — base hook-up rate, cost per mile from HQ to pickup, vehicle type surcharges, and after-hours fees. The AI calculates and quotes your exact price to every caller in real time. No guesswork, no callbacks.
Mileage-based pricing from your HQ to pickup
Vehicle type & weight class surcharges
Nighttime, weekend & holiday surcharges
Fully editable from your dashboard — no code
02
Location Intelligence
Understands Locations the Way People Say Them.
Callers don't give GPS coordinates. They say "the Walmart on Broadway" or "across from the Shell station off I-24." Our AI resolves landmarks, intersections, and relative descriptions into exact addresses for both pickup and drop-off — no human clarification needed.
Resolves landmarks, stores & intersections
Handles both pickup & drop-off locations
Works with highway exits, mile markers & relative cues
03
Deposit Collection
Collect Deposits Before the Truck Rolls.
No more chasing payments or no-shows. The AI collects a deposit over the phone via a secure SMS payment link — and the money goes straight to your Stripe merchant account. You're paid before the driver even leaves the yard.
Deposits go directly to your Stripe account
Secure SMS payment links — PCI compliant
Reduce no-shows and wasted dispatches
1 · Customer Calls›2 · AI Quotes Price›3 · SMS Pay Link›4 · Deposit Received
S
Stripe Connect
Deposit received · just now
$75.00
Paid
04
Seamless Integration
Keep Your Number. Keep Your Customers.
No need to change your business phone number, update your Google listing, or reprint anything. Tow Deputy plugs into your existing phone system with simple call forwarding — your customers never know the difference, and you're live in under 24 hours.
Works with any existing phone number or carrier
Simple call forwarding setup — no porting required
Go live in under 24 hours
Zero disruption to your current operations
Results that hit the Bottom Line
We don't just answer phones. We capture jobs that used to go to the next company on the list.
+12 Jobs/Week
"I'm a one-man operation — I drive the truck. When I'm winching a car out of a ditch or strapping a vehicle down, I can't answer the phone if a call comes in. Before Tow Deputy, those calls just went to voicemail and I'd lose the job. Now the AI picks up, gets all the details, and texts me the summary. I just glance at my phone and decide if I can take it."
Mike R.
Owner-Operator, Mike's Towing
-40% Dispatch Overhead
"We run 14 trucks across three counties. We used to need two full-time dispatchers around the clock. Tow Deputy handles the intake perfectly — vehicle type, drivetrain, exact location, the whole nine. The structured data feeds right into our routing, so we always send the closest available driver. We cut our dispatch overhead by 40% and our average response time dropped by 11 minutes."
Sarah L.
Operations Manager, Tri-County Towing
100% Call Answer Rate
"I set it up specifically for the 12AM–6AM window. I used to wake up to every single call, half of them just price shoppers. Now Tow Deputy screens everything — it collects the info, qualifies the job, and only wakes me up with a text if it's a confirmed, high-paying call. I'm sleeping through the night again and still catching every legitimate job."
Amer K.
Owner-Operator, Nighthawk Recovery
Smarter Intake. Faster Dispatch. More Jobs Completed.
Every call the AI answers is structured data — vehicle type, drivetrain, exact location, passenger count. That means your dispatch isn't guessing. The closest available driver gets the job instantly, cutting response times and letting you service more calls per shift.
How does an AI answering service handle after-hours towing dispatch?
Missed after-hours calls cost towing companies an average of $150 per lockout or local tow. We let you configure your own pricing model so you can easily edit your after-hours upcharge alongside other variables like price/mile & tranmission type upcharge. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via SMS directly to on-call drivers.
How does Tow Deputy push call data into platforms like Towbook and Omadi?
After every call, Tow Deputy fires a real-time webhook containing structured intake fields — vehicle type, drivetrain, exact coordinates, and service requested — directly into your phone via SMS, Towbook, or Omadi account, so the closest available driver gets the assignment without any manual re-entry.
How much more revenue can a towing company capture by eliminating missed calls?
Operators using Tow Deputy report servicing 30% more calls per shift because every inbound call is answered and dispatched — not lost to voicemail. At an average job value of $150, capturing just five extra calls per week adds over $3,900 in monthly revenue.
Straight answers for towing company owners comparing AI dispatch software, answering services, and hiring dispatchers.
An AI towing dispatcher is software that answers your towing company's phone calls with a natural-sounding AI voice, collects the job details — vehicle make and model, drivetrain, exact pickup and drop-off location, and problem type — quotes your prices, and dispatches the job to your closest available driver. Tow Deputy does this 24/7, so no call ever goes to voicemail.
An AI towing receptionist answers every inbound call instantly, day or night, and handles the full intake conversation: it identifies the service needed (tow, lockout, jump start, winch-out), captures the caller's location even when they only describe landmarks, quotes an accurate price from your rate card, and can collect a deposit by secure SMS payment link before the truck rolls.
Missed after-hours calls cost towing companies an average of $150 per lockout or local tow. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via SMS directly to on-call drivers. You choose which jobs wake you up and which get scheduled for the morning.
Yes. Tow Deputy's smart pricing engine uses your rate card — base hook-up rate, cost per mile, vehicle type surcharges, and after-hours or holiday fees — to calculate and quote your exact price to every caller in real time. Every variable is editable from your dashboard with no code.
Yes. The AI can send the caller a secure, PCI-compliant SMS payment link during the call and collect a deposit that goes straight to your Stripe merchant account — so you're paid before the driver leaves the yard, reducing no-shows and wasted dispatches.
Yes. Tow Deputy supports webhook integrations with major towing management platforms including Towbook and Omadi. After each call, structured intake data — vehicle make, exact location, problem type, and service requested — is automatically pushed to your dispatch software in real time, eliminating manual data entry.
No. Tow Deputy plugs into your existing phone system with simple call forwarding — no number porting, no changes to your Google listing, and no reprinting anything. Most towing companies are live in under 24 hours.
Tow Deputy offers transparent, pay-as-you-grow pricing with no long-term contracts or hidden fees. Plans start at $99 per month for 200 AI minutes with SMS dispatch summaries. The Growth plan is $200 per month and includes unlimited call handling, smart driver routing, multi-language support, and priority low latency. Enterprise plans with custom call volume and white-labeling are available.
Ready to Capture Every Call?
Schedule a 15-minute onboarding call. We'll show you how to connect your dispatch workflow and go live in less than 24 hours.
