Automate your dispatching with Tow Deputy — the A.I receptionist that answers every towing and roadside call — tows, lockouts, jump starts, tire changes, or winch-outs. Tow Deputy quotes your exact prices, collects vehicle & location details, and dispatches your closest driver — even at 3 AM.
Trusted by 100+ towing & roadside operators
An AI dispatcher and receptionist built only for towing and roadside shops — not a generic answering service.
Tow Deputy answers every inbound call in under 2 seconds, 24/7/365. It quotes your exact rate card — including zone-based hook-up fees — and can collect a deposit by secure SMS payment link. Starter is $99/mo with a 14-day free trial. There is no free plan.
Dispatcher cost
$48,447/yr
Average U.S. towing dispatcher salary (~$23/hr), according to Salary.com.
Missed-call cost
85%
of emergency callers will not leave a voicemail — they call the next listing within ~90 seconds. A missed inbound service call averages about $119, according to TheKeyBot.
One-truck shops, small fleets, and roadside-assistance operators — not a generic receptionist.
You drive the truck. When you're winching or strapping, inbound calls go to voicemail. Tow Deputy answers, takes the details, and texts you a summary so you decide whether to take the job. Starter is $99/mo with a 14-day free trial.
AI dispatcher for owner-operatorsWhen the office line is busy or everyone is on a hook, jobs still get answered. Tow Deputy handles simultaneous calls, quotes your rate card, and alerts drivers by SMS and the driver web app. Growth is $199/mo with Smart Deposits and a 14-day free trial.
AI dispatch for small towing fleetsLockouts, jump starts, tire changes, and winch-outs each get their own rate. Tow Deputy identifies the service, quotes that rate, and dispatches the driver — 24/7, including after hours. Starter is $99/mo with a 14-day free trial.
Roadside assistance answering serviceHow It Works
Every inbound call is classified — then a job is created, a human is brought in, or the call is closed.
Call the number below and read a quote-input card to our Nashville, TN AI — three tows and one roadside job.
Call now to test a dispatch scenario
Call the number above from your mobile phone.
Read the pickup, drop-off, vehicle, and issue from a card — or use your own towing or roadside job.
Try being vague — give landmarks instead of addresses, change details mid-call, or ask for a discount.
Give the AI the fields it uses to quote — three tows and one roadside job.
Under 2 Sec
A fully intelligent AI dispatcher for towing and roadside assistance — pricing, payments, pinpoint locations, and driver dispatch, all on a single phone call, all configurable from one dashboard.
Configure every variable that affects your tow pricing — base hook-up rate, cost per mile from HQ to pickup, vehicle type surcharges, vehicle issue surchages, after-hours fees, and more! Our AI calculates and quotes your exact price to every caller in real time. No guesswork, no callbacks.
Learn more → Smart Pricing Engine for towing
A pickup 15 miles out shouldn't pay the same hook-up fee as one down the street. Set distance zones around your business location and give each zone its own hook-up rate — say $50 within 10 miles, $100 out at 15. The AI checks which zone the pickup falls in and quotes the right hook-up fee automatically, on top of your per-mile rate.
Learn more → Zone-Based Pricing for towing
Callers don't give GPS coordinates. They say "the Walmart on Broadway" or "across from the Shell station off I-24." Our AI resolves landmarks, intersections, and relative descriptions into exact addresses for both pickup and drop-off — no human clarification needed. In rare cases where Tow Deputy fails to understand a customers location, then we send an online form for users to easily input their current geo-location information.
Learn more → Location Intelligence for towing
No more chasing payments or no-shows. The AI collects a deposit over the phone via a secure SMS payment link — and the money goes straight to your Stripe merchant account. You're paid before the driver even leaves the yard.
Learn more → Deposit Collection for towing
Stripe Connect
Deposit received · just now
$75.00
PaidTow Deputy works two ways. Keep your existing business number and use simple call forwarding — no porting, no changes to your Google listing, no reprinting anything. Or, we provide you with a dedicated AI phone number you can swap in everywhere you currently display your business number: Google Business Profile, Facebook, your website, and beyond. Either way, your customers reach the AI seamlessly and you're live in under 24 hours.
Learn more → Keep Your Number for towing
Every part of the call experience is configurable from your dashboard. Pick from 12+ natural AI voices, let the AI switch to Spanish automatically, build your own phone menu, and teach it your company's FAQs — so it answers callers exactly the way you would.
Learn more → Total Call Control for towing
The moment the AI books a tow, your driver's phone lights up — full job details by text and app push notification, with one-tap accept or decline. Meanwhile, your dashboard tracks every call, booked tow, and dollar quoted, with full recordings and transcripts of every conversation.
Learn more → Driver App & Dispatch Alerts for towing
We don't just answer phones. We capture jobs that used to go to the next company on the list.
"I'm a one-man operation. I drive the truck. When I'm winching a car out of a ditch or strapping a vehicle down, I can't answer the phone if a call comes in. Before Tow Deputy, those calls just went to voicemail and I'd lose the job. Now the AI picks up, gets all the details, and texts me the summary. I just glance at my phone and decide if I can take it."
"We run 14 trucks across three counties. We used to need two full-time dispatchers around the clock. Tow Deputy handles the intake perfectly — vehicle type, drivetrain, exact location, the whole nine. The structured data feeds right into our routing, so we always send the closest available driver. We cut our dispatch overhead by 90% and our average response time dropped by 8 minutes."
"I set it up specifically for the 12AM–6AM window. I used to wake up to every single call, half of them just price shoppers. Now Tow Deputy screens everything — it collects the info, qualifies the job, and only wakes me up with a call if it's a confirmed, high-paying call. I'm sleeping through the night again and still catching every legitimate job."
Every call the AI answers is structured data — vehicle type, drivetrain, exact location, passenger count. That means your dispatch isn't guessing. The closest available driver gets the job instantly, cutting response times and letting you service more calls per shift.
Tow Deputy’s published average local job is about $150 per lockout or local tow. We let you configure your own pricing model so you can easily edit your after-hours upcharge alongside other variables like price/mile & tranmission type upcharge. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via an Alert Call & SMS directly to on-call drivers.
After every call, Tow Deputy delivers structured intake — vehicle type, drivetrain, exact location, and service requested — by SMS and dashboard. You enter the job in Towbook, Omadi, or whatever you dispatch from. Native two-way sync is on the roadmap and is not built yet.
Operators using Tow Deputy report servicing 30% more calls per shift because every inbound call is answered and dispatched — not lost to voicemail. As an illustration, if you captured five extra $150 jobs a week, that math is about $3,250 a month (5 × $150 × 52 ÷ 12) — not a typical or guaranteed result.
No hardware. No long-term contracts. No surprise overage bills.
Start with a 14-day free trial — included on Starter and Growth.
On Starter and Growth, extra calls are $0.30 each — or $30 per 100.
14-Day Free Trial
Best for Single Operators
Need more calls? Add them anytime.
Add more calls — $0.30 each.
14-Day Free Trial
Best for a Small Fleet
Need more calls? Add them anytime.
Add more calls — $0.30 each.
Includes the full Growth plan + Lead Deputy jobs
Best for operators who want jobs + dispatch
Need more jobs? Add them anytime.
Additional jobs — $29.99 each.
Straight answers for towing company owners comparing AI dispatch software, answering services, and hiring dispatchers.
An AI towing dispatcher is software that answers your towing company's phone calls with a natural-sounding AI voice, collects the job details — vehicle make and model, drivetrain, exact pickup and drop-off location, and problem type — quotes your prices, and dispatches the job to your closest available driver. Tow Deputy does this 24/7, so calls don't go to voicemail.
An AI towing receptionist answers every inbound call instantly, day or night, and handles the full intake conversation: it identifies the service needed (tow, lockout, jump start, tire change, winch-out), captures the caller's location even when they only describe landmarks, quotes an accurate price from your rate card, and can collect a deposit by secure SMS payment link before the truck rolls.
Yes. The AI handles roadside jobs the same way it handles tows — lockouts, jump starts, tire changes, and winch-outs. It identifies the service the caller needs, quotes your rate for that service, collects the vehicle and location details, and dispatches your driver. You set separate prices for each service type from your dashboard.
Tow Deputy’s published average local job is about $150 per lockout or local tow. An AI answering service handles these calls by instantly collecting the vehicle make, exact location, and problem type, transferring these urgent details via Call Alert & SMS directly to on-call drivers. You choose which jobs wake you up and which get scheduled for the morning.
Yes. Tow Deputy's smart pricing engine uses your rate card — base hook-up rate, zone-based hook-up fees (a different hook-up rate for each distance zone from your yard), cost per mile, vehicle type surcharges, and after-hours fees — to calculate and quote your exact price to every caller in real time. Every variable is editable from your dashboard with no code.
Yes. The AI can send the caller a secure, PCI-compliant SMS payment link during the call and collect a deposit that goes straight to your Stripe merchant account — so you're paid before the driver leaves the yard, reducing no-shows and wasted dispatches.
Tow Deputy works alongside Towbook, Omadi, and other dispatch software today via SMS and dashboard handoff — you create the job manually. Native two-way sync is on the roadmap and is not built yet. Full intake details (vehicle, location, service type, contact) land on your phone and in the Tow Deputy app after every call.
No. Tow Deputy works two ways: you can keep your existing number and use simple call forwarding — no porting, no changes to your Google listing, no reprinting anything. Or, we can provide you with a dedicated AI phone number that you can swap in anywhere you currently display your business number — your Google Business Profile, Facebook, website, or anywhere else. Either way, your customers reach the AI seamlessly and you're live in under 24 hours.
The Starter plan is $99/mo with a 14-day free trial and includes 290 calls, SMS & app dispatch summaries, night-time alerts, multi-language support, and more. All plans are simple and pay-as-you-grow with no long-term contracts or hidden fees. The Growth plan is $199/mo, also with a 14-day free trial, and includes 590 calls, smart deposits, SMS & app dispatch summaries, night-time alerts, multi-language support, and more. On Starter and Growth, extra calls are $0.30 each, or $30 for 100 more calls. The Lead Engine experimental plan is $3,000/mo and includes the full Growth plan plus marketing: we send 60 jobs per month routed through Tow Deputy, and additional jobs are $29.99 each.
Starter is $99/mo for 290 calls and Growth is $199/mo for 590 calls plus Smart Deposits. Both include a 14-day free trial. Extra calls are $0.30 each or $30 per 100. There is no free plan and no long-term contract. Lead Engine is $3,000/mo and includes Growth plus 60 jobs routed through Tow Deputy.
Tow Deputy is an AI towing dispatcher and receptionist, not a human answering service. It answers in under 2 seconds, quotes your rate card, and can collect a deposit, then hands the job off by SMS and dashboard. A traditional answering service takes a message. Answering services still win for motor-club negotiation and distressed callers the AI escalates to a person.
Schedule a 30-minute onboarding call. We'll show you how to connect your dispatch workflow and go live in less than 24 hours.
14-Day Free Trial on Starter & Growth
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(615) 430-2081