Tow Deputy and the Dispatch Software You Already Run
Tow Deputy answers your phone. Your dispatch software manages the job once it exists. This page explains exactly how the two fit together today — including the parts that are still manual — so you know what you're getting before you sign up.
How the Handoff Works Today
Tow Deputy is the front door: it picks up every inbound call in under two seconds, runs a towing-specific intake, quotes your exact price from your own rate card, and can collect a deposit by secure SMS payment link. The moment the call ends, the finished job lands in two places — a text message to you or your on-call driver, and your Tow Deputy dashboard.
From there, you create the job in whatever software you dispatch out of. There is no live sync, no webhook, and no automatic job creation in Towbook, Omadi, or any other platform today. We'd rather say that plainly than sell you a connection that doesn't exist.
What changes isn't the typing — it's what you're typing. You're transcribing a job that has already been answered, qualified, priced, and often paid for, instead of interviewing a stranger on a shoulder of I-40 while trying to quote a price from memory.
Integration Pages
Towbook
The field-by-field workflow for shops that dispatch out of Towbook, what arrives by SMS after every call, and where native Towbook sync stands on our roadmap.
Omadi
Where Omadi's job management ends and Tow Deputy's call handling begins, stage by stage, plus what adding 24/7 answering looks like for a multi-truck fleet.
Don't See Your Software?
It doesn't matter. Because the handoff is SMS and dashboard rather than an API connection, Tow Deputy works the same way regardless of what you dispatch out of — Towbook, Omadi, a whiteboard, a spiral notebook, or a system you built yourself. Nothing about your current setup has to change for Tow Deputy to start answering calls.
If you'd like your platform prioritized when we build native sync, tell us which one you use on a setup call. That list is how we decide the build order.
Roadmap: Native Sync
A native integration — where a completed AI call creates the job in your dispatch software automatically, with no manual entry — is what we're building toward. It is not available yet for any platform. When it ships, it ships here first, and the pages above will be updated the day it does.
See What Lands in Your Phone After a Real Call
Book a 30-minute setup call and we'll walk through the intake, the pricing engine, and the exact SMS summary you'd be copying into your dispatch software.
Book a Setup Call